I’m a graduate of Ohio State University. I hold a CLU designation as well as CPCU and MDRT. Here at Muncie Insurance, we are a Hall of Fame agency, as well as All Star, Presidents, and Campion qualifier. All that means is we are nationally recognized as one of the best insurance agencies in the country. We teach people how to save money on insurance, sometimes thousands of dollars, and it’s a thrill to see the faces of people’s lives we change.

When I’m not working, I like to travel, workout, fish, hit the beaches, and most recently I’m into frisbee golf. I’ve recently started taking the train out of Wilmington on short hops to different places like Philly or New York. Makes for fun weekends when our beaches are so packed. Regarding volunteer activities, I’m a member of Bayshore Community Church in Rehoboth. I’ve been on two missions to the Dominican Republic with them building a shelter for abused women.

I went to high school in western Maryland before moving to southern Delaware 25 years ago. I graduated from Wilmington University with a degree in finance. Regarding my insurance expertise, I have been an insurance agent for almost 25 years. What most excites me about my job is helping families in my community be properly protected with their financial well-being and helping them prepare for unknowns in the future.

I am a music lover, and enjoy many varieties of music, from classic rock to heavy metal. I have played the violin since I was a child and love playing on my electric violin still today. I enjoy cooking all types of dishes, but my favorite is my chili that I have been perfecting for many years and have won several chili competitions with. My biggest love and joy in life is spending time with my two boys, going to the beach or swimming pool or playing a video game with them.

I grew up in Sussex County Delaware and have a degree in Culinary Arts. I have 17 years with Muncie Insurance and started out as a customer service representative. The thing I like most about my job is meeting customer goals and satisfying customers’ needs.

I really enjoy spending time with my family and friends. I have some hobbies. For example, in my past, I liked to decorate wedding cakes!

I was born in Lewes, Delaware. Shortly after, I moved to Wilmington, Delaware. I returned to Sussex County when I was 10 and have lived here since. I have worked in the insurance industry for 7 years. What I most enjoy about my job is the relationships I have with my customers. I always try to educate my customers about insurance so they have a good understanding of their coverage.
My hobbies are cooking and baking. I really love it. I am always trying out a new recipe. Most weekends I spend with my family. We like to go crabbing, fishing, and swimming. I also like to have barbeques for my family.

I grew up in Seaford, Delaware. I have had nothing but great experiences since I started working in the insurance industry. Something I really enjoy about my job is learning new things and I feel this makes me better at my job. I enjoy spending time with my family. So, whenever I’m not at work, I’m doing that!

I was born & raised in Easton, PA. I have been in the Insurance Industry since coming to work for Muncie Insurance back in 2014. What most excited me about my job is coming to work each day knowing I will make a difference in someone’s life.

Fun facts about me: I love traveling & experiencing new things with my husband! I also enjoy interior design- creating something special. I hate to admit it, but I love watching Reality TV shows, such as; Housewives, Cartel Crew, etc…  and of course, I enjoy spending time with my family.

I was born, raised, and educated in Seaford Delaware. Sussex County to the Heart!! Before coming to Muncie Insurance I did not have any prior insurance experience. What excites me most about this job are the various customers that are served daily as well as the knowledge that is shared. What excites me most about this job are the various customers that are served daily as well as the knowledge that is shared.

I really enjoy family and friends, and the time spent with everyone making beautiful memories. Some fun facts about me are that I love to bowl, relax on the beach or near water quietly, and I LOVE music and singing to myself. When I’m not working I can be found close to home or near some sort of water relaxing

I was born in Delaware. I moved to Maryland at the beginning of my youth. Then, I moved to Connecticut for a short time period followed by a move to Florida. Afterward, I returned to reside in Delaware. Regarding my professional career, I previously had experience as an insurance agent and moved to a different field. I have returned and started back in the insurance industry as a customer service representative to work towards becoming an insurance agent. The incentive to learn and to learn the next day more than the previous day excites me. I have always been in customer service. So for me, to be able to help someone with anything pertaining to their insurance not only benefits them but myself also. I believe the contribution that I can make is helping others in more ways than one and in that same aspect teaching myself that it works hand in hand.

Personally, I enjoy the human connection. An interest that not a lot of people or customers know about is that I love to read and write. I have slacked off, but I used to write poetry. My college degrees to complete are nursing and elementary education, so my elementary education goal was teaching.

My favorite way to spend a weekend is with my family and it doesn’t matter what we do, as long as we are together. I also like to help others! Non-profits that I am passionate about are related to reading.

Hi, I’m Enjoelyna Santiago, and I’m proud to be part of the amazing team here at Muncie Insurance. I was born and raised in Wilmington, Delaware, not far from the Riverfront, and I’ve always had a passion for learning and connecting with others.

My journey into the insurance world has been one of the most fulfilling experiences of my career. Like many people, I was initially nervous about understanding the complexities of insurance, but I was pleasantly surprised by how quickly it clicked for me. Once I got started, I found the process incredibly rewarding, especially knowing I can help clients feel more secure and informed.

What excites me most about working at Muncie Insurance is the opportunity to grow, both professionally and personally. I love that we’re more than just coworkers here—we’re a tight-knit team that feels like family. I always know I can rely on my colleagues for support and collaboration, which makes coming to work a truly positive experience.

Outside the office, I’m a full-on bookworm and music enthusiast! Growing up, I was active in my school’s choir and learned to play both the violin and the piano. Music was, and still is, a big part of who I am. When I’m not lost in a good story, I’m usually at home with my two dogs, my cat, and my family, enjoying some downtime on the weekends.

I believe in bringing empathy, curiosity, and a genuine desire to help into every client interaction. I’m excited to keep learning and growing here at Muncie Insurance while making a difference in the lives of the people we serve.

I was born in Baltimore, Maryland, but Delaware has been home for as long as I can remember. Growing up in the countryside taught me the value of hard work and community, which continues to shape who I am today. After graduating from Sussex Technical High School with a certification as a 911 dispatcher, I discovered a passion for helping people—something that naturally drew me toward a career in insurance.

Since joining Muncie Insurance, I’ve enjoyed learning the many facets of the industry and helping clients find affordable coverage that fits their needs. I’m currently studying to become a licensed insurance agent to expand my knowledge and better serve our clients and community. What excites me most about this work is helping others gain confidence in understanding their insurance options and knowing they’re properly protected.

Outside of work, I enjoy spending time with family and friends, traveling, and going to concerts. I also have a hidden talent for singing, a hobby that once took me to the Delaware State Honors Choir and Bella Voce.